Contact
We're a real company with real people — not a faceless fulfillment operation. Whether you have a question about your order, a product, or about Dr. Martin's wellness approach, we want to hear from you.
Phone
Mon–Fri, 9am–5pm Arizona Time
(MST year-round — Arizona does not observe Daylight Saving Time)
Mailing address
Longevity Formulas Inc.Scottsdale, Arizona
(Dr. Martin works from his foundation — Biological Immunity Research Institute. No walk-in facility. Please contact us by phone or email.)
Hours of operation
Monday – Friday
9:00 am – 5:00 pm Arizona Time
Arizona observes Mountain Standard Time (MST) year-round and does not change clocks for Daylight Saving Time.
Closed: Saturday, Sunday, and major US holidays.
About Dr. Martin's wellness consultations
Dr. Gary Martin, DN, DSc, PhD, DNM, PScD offers limited wellness consultations through the Biological Immunity Research Institute (BIRI). BIRI consultations focus on the BIA®, HMA, and MemGram® wellness assessment tools that Dr. Martin has used and taught for over 50 years.
To inquire about a BIRI consultation, call 888-221-4116 or email customerservice@longevity-formulas.com.
Consultations are wellness-focused and are not a substitute for medical advice, diagnosis, or treatment.
90-day money-back guarantee
We stand behind every product with an unconditional 90-day money-back guarantee. If you are not satisfied for any reason, contact us by phone or email within 90 days of purchase for a full refund. No hassle. No questions required.
Phone: 800-285-4116
Email: customerservice@longevity-formulas.com